At Saltwater Flai, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store.

Information We Collect

We collect information to process your orders and improve your shopping experience. This includes:

  • Personal details: name, email address, billing and shipping addresses, and phone number

  • Payment details: credit/debit card information (processed securely through third-party payment gateways; we do not store your payment data)

  • Website usage data: such as IP address, browser type, and pages visited, collected via cookies and analytics tools

How We Use Your Information

We use your data to:

  • Process and fulfil your orders

  • Communicate with you regarding your purchases, shipping updates, or support requests

  • Send promotional emails (only if you opt-in)

  • Improve our website and services

Sharing of Information

We never sell or rent your personal information. However, we may share it with trusted third parties, such as:

  • Payment processors (to complete your transactions)

  • Shipping partners (to deliver your orders)

  • Analytics and marketing providers (to help us understand how our website is used and improve user experience)

Data Security

We use SSL encryption and industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure.

Your Rights

You have the right to:

  • Request access to or correction of your personal data

  • Opt out of marketing emails

  • Request deletion of your account and data (subject to legal obligations)

Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

jgcrampton@gmail.com